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Whenever I tell people that I teach English at the Berlin Zoo, I almost always get a questioning look. Behind it, the person is trying to figure out exactly I teach…the animals?

Around seven years ago, zoo keepers mostly (speak) in German but since June 2017, right before the (arrive) of the two new pandas, Meng Meng and Jiao Qing, I have been helping the panda keepers at the zoo to feel more comfortable and confident speaking English. And who do they speak English to?

Not the pandas, even though the language (use) for the medical training instructions is actually English. They talk to floods of international tourists and to (visit) Chinese zookeepers who often come to check on the pandas, which are on loan from China. They also need to be ready to give (interview) in English with international journalists. This is they need an English trainer.

So, what are they learning? (basic), how to describe a panda's life. It's been honor to watch the panda programme develop and to see the pandas settle their new home. As a little girl, I wished to be a zookeeper when I grew up. Now, I'm living out that dream indirectly by helping the panda keepers do their job in English.

Her career in helping the sick began when her elder brother David became her first2. He fell down from the roof of a house when Clara was just 11 years old. She stayed by his side and3 him for three years.

When the Civil War began, she immediately recognized that the4 soldiers needed help.5 waiting for others to step in, Clara collected necessary things on her own. She also asked the public for donations and learned how to6 them to soldiers.

After the Battle of Cedar Mountain in northern Virginia, Clara arrived at a field hospital at7 with a vehicle full of supplies. A doctor named Paul Smith at that hospital later said8, "I thought heaven had sent out an angel that night. Her9 appeared exactly at the right time."

She successfully10 the American Red Cross and led the organization for the next 23 years. Her last field11 as president of the American Red Cross was to help the12 of the 1900 Galveston hurricane. She did not13 from the American Red Cross until she was 83. True to her14, Clara always went to where the need was the greatest.

Today, with the help of volunteers, the American Red Cross provides relief to people suffering from disasters, as well as helps people15, prepare for and respond to all sorts of emergencies.