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How to master tricky conversations at work

Many of us struggle to say what we need to at work. Whether it's asking for a pay rise or facing a co-worker over his behaviour, these conversations can be difficult to have without the other person getting angry. Here are my tips on how to tackle your next difficult conversation.

Plan

First, you need to plan what you're going to say. . Write down what you want out of the conversation and be clear on what you want to happen as a result. For example, you may decide: "I want to get an agreement on deadlines for this project and a clear outline of who will be responsible for each task. "

Prepare

The second thing you need to do is write down the key messages you want to get across in the conversation. . Remember to speak slowly; breathe. If you are particularly nervous, rehearse（排练）what you plan to say in front of a friend so you know you are coming across as you wish to. 

Be empathetic

Finally, put yourself in the other person's shoes—however annoying that person might be. The useless boss who never gives you feedback is simply struggling with his own workload. the more we can plan how to work with them towards a successful outcome.

When you have the conversation, don't get blind-sided by fast talkers. If the person you're speaking to starts to avoid blame or your questioning, ask him what his part is in all of this and what he can take responsibility for. . And finally, if you feel under pressure, remember to respond slowly rather than react quickly.

A. Practise saying them out loud

B. Start with the end result in mind

C. The language you use is also important

D. The more careful you're with the language you use

E. The more we can understand the other person's world view

F. To manage your emotions during a difficult conversation, breathe deeply

G. But not being able to have "that conversation" can hold you back in your career

Mary Dickins had been a member of the audience at poetry nights before and knew "the poetry clap". She made a polite tapping of fingers. But when she made her debut (首次演出) as a performer at the age of 62 at the legendary Bang Suid the Gun night in south London, she said, "It was so wild—like nothing I had ever seen before. " The audience stamped their feet and shook shakers. "It felt trans formative. I thought, ‘I've got to have more of this, '" Dickins said. Becoming a performance poet has given her a place on a stage of her own making.

All her life she has written, mostly without being seen or heard. Her mother died when she was nine, and, after she went into a care home at 13, Dickins' writing stayed in notebooks. Really, she says, a lot of her adult life has been about getting over childhood shyness. At university—she studied education—she met her husband of 40 years, but in three years of seminars she did not say a word. Some of this results from her years at the children's home. She says, "It gave me a sense of what it's like to be excluded. I never fitted in anywhere. "

After she graduated, she discovered that she loved working with people with learning disabilities. She became an expert in inclusive education. "That was my niche（称心的职业）, " she says. She published books and returned to the University of North London as a senior lecturer in early childhood studies.

Dickins now sees that in adulthood she has been giving herself permission to be silly. "The sillier I allow myself to be, the better the writing is, " she says. Her observations are humorous. "Putting things into words and giving shape to your emotions is an important part of coming to terms with the things that happen in life, " she says.

Does she still feel like an outsider?

"I think I've made it into a virtue. I celebrate the fact that I don't fit into a box. Finally! You have to wait till you're 62 to feel confident!" she says. "But I have a sense of who I am and I'm proud of it. I wouldn't be anyone else now—and it took me a long time to say that. "

Typing. com is an online typing tutor for students of all ages. Typing. com's proven curriculum helps students from beginners to advanced learners, focusing on technique, accuracy, and speed.

The following are some frequently asked questions about typing on our website. 

How long does it take to type without looking at the keyboard?

An average student without learning differences will learn to touch type within eight to ten hours. They may be touch typing at a very slow speed (8-15 words per minute). 

Is it bad to look at the keyboard when typing?

Yes. Not only does it prevent you from practicing your fingering, but it also slows you down and makes you type less accurately. It's far more difficult to notice mistakes when you're not looking at the screen.

How do you get faster at typing?

The most important technique to learn to type faster is touch typing. This is a technique based on developing muscle memory for your fingers. 

How can I learn to type correctly?

Focus on accuracy rather than speed. Use the entire keyboard correctly. Learn some keyboard shortcuts. Practice every day. 

How do I increase my typing speed?

Arrange your fingers properly. The most important step in improving your typing speed is ensuring that you place your fingers correctly on the keyboard. Rest the index finger (食指) of your left hand on the "F" key and the index finger of your right hand on the "J" key.

Is typing. com free?

Typing. com is a free online typing tutor and digital literacy (读写能力) platform used by millions of students and education professionals around the world. We aim to provide valuable learning tools to as many school teachers and students as possible. 

假定你是李华，你的笔友王强最近沉迷于电脑游戏，这给他带来很多危害。请你给他写一封书信，劝说他戒掉这个不良习惯，并提出建议，内容包括：1. 浪费了学习的时间；2. 对身心健康造成危害；3. 你的建议，

注意：1. 词数100左右；2. 可以适当增加细节，以使行文连贯3. 请按如下格式在答题卡的相应位置作答。

Dear Wang Qiang

Yours;

Li Hua

假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误，每句中最多有两处。每处错误仅涉及一个单词的增加、删除或修改。

增加：在缺词处加一个漏字符号(⋀), 并在其下面写出该加的词。

删除：把多余的词用斜线(\)划掉。

修改：在错的词下划一横线，并在该词下面写出修改后的词。

注意：1. 每处错误及其修改均仅限一词；2. 只允许修改10处，多者(从第11处起)不计分。

I'll never forget the story which happen on a bus the other day. It was a wind day. I got on the bus after school. A young lady was standing next to me. In a flash, a strong wind blew through the window. A lady's false hair was blown away. To our surprises, she was hairless. While she was wondering what to do, many passengers laughed loudly. So she managed to hold back her tears. Saw this, I picked up her false hair and said, "Don't be sad, Miss. I'm sure your hair will grow soon. "When I glanced to other passengers, they all quick nodded their heads with shame.

On Sept 7, famous Chinese archaeologist(考古学家)Fan Jinshi, (award) by UNESCO for her contribution the protection of the Mogao Caves in Dunhuang. 

(call)the"daughter of Dunhuang", she started her story with the cave 60years ago. In 1963, Fan, then a 25-year-old Peking University graduate, had the chance

(work)at the Mogao Caves, a place she had wanted to explore for a long time. Back in those days, the Mogao Caves were almost(complete)cut off from the world. Fan and her coworkers stayed inside the caves to do research, copy murals(壁画), and do they could to protect and restore them. 

time passed, Fan found a serious problem. number of tourists visiting Dunhuang was increasing, which might harm the caves, (cause)the murals inside to fade. In the late 1980s, Fan stumbled upon computer technology by chance. She realized that this might preserve the Mogao Caves forever. 

After over 30 years of (explore), the Dunhuang Academy built a digital database to protect cultural relics there, allowing Dunhuang's art to live forever and to step out of the caves to meet the world. 

Have you ever heard someone say that he can't see the forest for the trees?If so, you may have1 what this curious phrase means. If you can see the trees, how is the forest not 2 , too?

This popular phrase accurately describes situations in which people sometimes get so involved in the3 that they lose sight of the big picture. 4 , you're paying so much attention to the trees that you forget that the trees are just part of a5 forest. 

This is a problem we all6 from time to time. When observing our world, it's easy to focus on the interesting details but7 larger concepts. For8 , it's important to be able to focus on both the forest and the trees , though. 

Since the9 of scientific inquiry thousands of years ago, observations have been 10 . The first scientists used their11 to see, hear, smell, feel, and taste the world around them. Through these12 , they learned about their world and began to search for answers to the questions that13 arose. 

Today scientists14 rely upon their five senses to make observations. However, they also take advantages of modern15 to make observations with a wide variety of tools. These enable them to"see"the world in ways beyond what their five senses16 . 

From satellite telescopes atomic microscopes, 17 scientists use these tools to observe the world in ways never18 by early scientists. Some of these tools allow them to 19 small details while others help them to see the big20 . 

How to Boost Your Memory

The brain might be the place where memories are stored, and its memory capacity can be enlarged. Taking steps to improve your lifestyle in the following four areas will help keep your mind sharp. 

●Exercise helps with the activity of brain cells and also helps reduce the risk of

brain diseases. It also helps brain cells repair themselves and their connections to other brain cells. Memory can improve in both brain-healthy older adults and with mild brain disorder after a 12-week exercise program. 

●Getting sugar from fruits and vegetables instead of products with added sugars is healthier for body and brain. Too much sugar restricts blood flow to the brain and can even cause brain illness. The real brain foods are those called the mind diet. 

●Sleep is critical for memory formation, especially long-term memory formation. That's because when you're asleep, the brain. runs the tape of what it recorded during the day, gets rid of information that isn't relevant and then stores other information for the long term.  The more you can keep a regular sleep schedule, the better off your brain and the rest of you will be. 

●Challenging your brain is of great benefit. too. Maybe you're a crazy bridge player, a crossword puzzle lover or a regular lecturer. To get the most memory boost out of puzzles or intellectual activities, the key is to keep things fresh and challenging. New and challenging activities help form new pathways in the brain. 

A. Regular physical activities protect memory and thinking skills. 

B. All the mentally engaging activities can help keep our minds active. 

C. Exercise can build your body and improve your working efficiency. 

D. Many lifestyle factors can have a positive effect on promoting your memory. 

E. It emphasizes brain healthy intake of nutrients instead of high calories or sugars. 

F. That's why people diagnosed with sleep disorders are at higher risk of memory decline. 

G. Long-term memory is essential for students who need to master large amounts of knowledge. 

Taking good care of your teeth may be linked to better brain health, according to a study published in the July 5, 2023, online issue of Neurology. "Our study found that gum(牙龈) disease and tooth loss were linked to brain shrinkage(萎缩)in the hippocampus, which plays a role in memory and Alzheimer's disease, "said study author Satoshi Yamaguchi, Ph. D. of Tohoku University in Sendai, Japan.

The study involved 172 people without memory problems. Their average age was 67. Participants had dental exams and took memory tests at the beginning of the study. They also had brain scans to measure the volume of their hippocampus at the beginning of the study. This was measured again four years later. For each participant, researchers counted the number of teeth and checked for amount of gum disease. 

Researchers found that the number of teeth and amount of gum disease was linked to changes in the left hippocampus of the brain. For people with mild gum disease, having fewer teeth was associated with a faster rate of brain shrinkage, which is the same for people with severe gum disease having more teeth. After adjusting for age, researchers found that for people with mild gum disease, the increase in the rate of brain shrinkage due to one less tooth was equal to nearly one year of brain aging. By contrast, for people with severe gum disease, the increase in brain shrinkage due to one more tooth was equal to 1. 3 years of brain aging. 

"These results highlight the importance of preserving the health of the teeth and not just maintaining the teeth, "Yamaguchi said. "The findings suggest that controlling the progression of gum disease through regular dental visits is crucial, and that teeth with severe gum disease may need to be removed and replaced with appropriate false ones. "

Yamaguchi said future studies are needed with larger groups of people. The limitation of the study is that it was conducted in one region of Japan, so the results may not be applied toot her locations. 

People who have trouble walking or moving around often have a hard time enjoying the beach. But hundreds of beaches in Greece now offer a new way for people in wheelchairs to get in to the water by themselves. It's called Seatrac. 

Seatrac is basically a chair on a moving ramp(活动梯)that can smoothly carry a disabled person into the sea. Once in the sea, the person can either remain in the chair, enjoying the water, or go for a swim. The chair is operated by remote control. When the person is ready to get out of the water, the Seatrac system brings the chair back to the top of the ramp. It's even possible to take a shower in the Seatrac chair after going for a swim. 

Seatrac was invented and developed in Greece. The idea for it came when one of the inventors, Ignatios Fotiou, was talking with a friend who used a wheelchair The friend said he enjoyed the sea, but didn't like having to be carried into the ocean as if lie were a"sack of potatoes". Mr. Fotiou realized that there must be a way to make it easier for wheelchair users to enjoy the water. He worked with his partner and a professor at a Greek university to design the system. In time, they formed a company called TOBEA to build and sell the systems.

The company worked hard to make the system simple to put in place and easy to run. A wooden walkway allows wheelchair users to reach the Seatrac. The system is solar powered and can continue to run even if the electricity goes out. The Scatrac system can easily be packed up and stored when swimming season ends. 

This summer, the Seatrac system is being used at over 220 beaches in Greece, Cyprus, Italy, and Latvia. Thanks to Seatrac, people who use wheelchairs now have the chance to cool down with a dip in the sea.